Privacy Policy
Personal data protection - GDPR
Introduction
The Doorman Club places great importance on protecting your personal data. This privacy policy informs you about how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).
1. Personal Data Collected
When you register and use our services, we collect the following information:
- Identification data: first name, last name, birth year
- Contact data: email address, WhatsApp number, phone
- Profile data: favorite sports, profile photo (optional)
- Professional data: company, position, LinkedIn (optional)
- Connection data: IP address, connection logs
2. Purpose of Processing
Your data is collected for the following purposes:
- Managing your member account and authentication
- Providing our sports concierge services
- Communication about exclusive events and services
- Personalization of user experience
- Improving our services
- Compliance with our legal obligations
3. Legal Basis
The processing of your data is based on the following legal bases:
- Consent: you accept the processing of your data when registering
- Contract execution: necessary to provide our concierge services
- Legitimate interest: improvement of our services and security
4. Retention Period
Your personal data is retained for the duration of your club membership, and is automatically deleted 1 year after account deletion, unless there is a legal obligation for longer retention (accounting, taxation).
5. WhatsApp Usage
Your WhatsApp number is collected to allow you to receive exclusive notifications and communications about sporting events. We only use this number within the scope of our services and never share it with third parties without your explicit consent.
6. Data Sharing
Your personal data is never sold to third parties. It may be shared only in the following cases:
- With our event partners to finalize your reservations (name, email)
- With our technical service providers (hosting, database) under confidentiality agreement
- If required by law (judicial authorities)
7. Your Rights (GDPR)
In accordance with GDPR, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct inaccurate or incomplete data
- Right to erasure: delete your data ("right to be forgotten")
- Right to object: object to the processing of your data
- Right to portability: retrieve your data in a usable format
- Right to restriction: limit the processing of your data
To exercise these rights, contact us at: contact@thedoormanclub.com
8. Data Security
We implement all appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration or destruction. Our systems use HTTPS encryption and secure servers.
9. Cookies
Our site uses cookies necessary for site operation (authentication, session). No tracking or advertising cookies are used without your prior consent.
10. Modifications
We reserve the right to modify this privacy policy at any time. Any modification will be communicated by email and displayed on this page with a new update date.
11. Contact & Complaint
For any questions regarding your personal data: contact@thedoormanclub.com
You also have the right to lodge a complaint with CNIL:www.cnil.fr
